Reshape marketing with us
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.
As English VIP Manager you will be responsible for retention of VIP customers and increase of their lifetime value.
Requirements:
✔️Fluent English Language is a must;
✔️Multitasking and time-managing;
✔️ Productivity and flexibility;
✔️2+ years’ experience in Entertainment business;
✔️1+ experience in portfolio managing;
Main responsibilities:
✔️Being able to search and find for solutions of customers’ issues;
✔️ Be patient & have negotiation skills;
✔️ Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
✔️ Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
✔️Ensure that products’ compliance is being followed according to relevant regulations;
We offer:
✔️ Competitive salary and a generous bonus scheme;
✔️ Working in a dynamic European company;
✔️ 24 workdays of paid vacation;
✔️ Friendly team;
✔️ Sunny, spacious office close to a metro station;
✔️ Lots of opportunities for education and development within the company.
Let’s collaborate!
Send us a message to learn more about how we can help you achieve your marketing objectives and grow your business
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