Ireland VIP Account Manager

VIP
Department
Mid Level
Full Time

As Ireland VIP Account Manager you will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

- Fluent English Language is a must;

- Multitasking and time-managing;

- Productivity and flexibility;

- 2+ years’ experience in Entertainment business;

- 1+ years' experience in portfolio managing;

- Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)


Main responsibilities:

✔️Being able to search and find for solutions of customers’ issues;

✔️ Be patient & have negotiation skills;

✔️ Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;

✔️ Monitor customers’ performance & behaviour in order to evaluate bonus crediting;

✔️Ensure that products’ compliance is being followed according to relevant regulations;


We offer:

✔️ Competitive salary and monthly KPIs bonus;
✔️ Working in a dynamic European company;
✔️ 24 workdays of paid vacation;
✔️ Friendly team;
✔️ Sunny, spacious office close to a metro station;
✔️ Lots of opportunities for education and development within the company.


You have the opportunity to work in our office in Cyprus or Bulgaria.

Let’s Work!

Send us a message to learn more about how we can help you achieve your marketing objectives and grow your business

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